Microsoft Dynamics 365 is a well-known and dependable solution for businesses. The software tool is a great option for streamlining business operations to improve efficiency and productivity of businesses.
The unique capability of Microsoft Dynamics365 is the combination of ERP and CRM functions.
The combination entails higher productivity. And, it is the only cloud-based solution to offer ERP and CRM combination.
The software tool streamlines activities across sales, marketing, finance, customer service, production etc. departments.
Microsoft Dynamic 365 also integrates with the applications you already use such as Outlook and Excel.
Moreover the software tool brings in digital intelligence to your decision making process.
Also, the capabilities of the software tool is increasing day by day.
Let us walk through the key benefits of Microsoft Dynamics365.
Allows You to Use the Features You Need
The good thing is that the software tool is configurable to your specific needs. Microsoft Dynamics365 allows you to use the apps to create a solution that works towards meeting your specific business needs.
Later, you can add more functionalities when your business grows. Flexibility is one of the notable features of Microsoft Dynamics365.
#2. Better Understand Customers
Sourcing the data regarding customers is one of the notable features of Microsoft Dynamics365.
When you have the relevant data of your customers, you can make good business decisions, you can get an overall idea of the tastes and preferences of your potential customers.
The pre-built KPIs can help you understand the customer journey, so you can formulate personalized marketing strategies. At the same time, you can build and maintain customer relationships.
Cost Reduction
All businesses aspire to reduce their expenses. The good thing is that Microsoft Dynamics 365 can help reduce the overall costs. The pricing structure of Microsoft Dynamics 365 is based on a monthly subscription model. So, it is a cheaper pricing structure. You need to pay for only what you use.
When you use Microsoft Dynamics 365, there arises no need to maintain data centers or servers. So, you can save money.
Due to the subscription based cost model , you can purchase the subscription based on the specific roles Result.
That means, you need to pay for the work your employees do, and there arises no need to purchase the entire license.
Simple
Microsoft Dynamics365 does not pose any hassles in usage. It is simple to use. As it is based on Microsoft’s new app market, called AppSource, you can quickly find the app you need for your requirements.
Moreover, it also makes the software tool easy to understand and use. When a specific need arises, you can quickly find the appropriate app for the function.
Agility
Microsoft Dynamics365 can provide agile ways to manage customer data and regular affairs.
Due to the agility, you can effectively deal with critical business problems, and use the available data to get deeper insights.
You can also leverage the usefulness of the shared database, called the Common Data Model.
It connects business data and processes.
Productivity Increment
After implementing Microsoft Dynamics365, your employees will be more productive because they will have access to the data and essential tools.
Due to the combination of ERP, CRM and other apps, the software tool can provide a common data platform.
With a people-centric model, you can make your employees work faster and productively.
Other Benefits
When your employees switch between different documents and applications, they are susceptible to the making of more mistakes.
As a result, it can lower efficiency and productivity. But, you can negate the effect with Microsoft Dynamics 365.
It can help businesses to facilitate and expedite communication apart from improving customer relationships.
The software tool bears a comprehensive set of productivity tools.
Microsoft Dynamics 365 alleviates the need to switch between programs by combining all tasks related to sales, marketing, and customer service applications in one single platform.
So, the tool can provide businesses with the practical tools they need to improve customer relationships. So, sales teams can close more deals effectively, and become more productive.
Moreover, the software tool gives marketing managers valuable insights into company performance. So, businesses can discover areas for improvement through the built-in Business Intelligence platform.
But, there is a point to note. You can leverage the full benefits of the web application tool only when you engage a good Microsoft Dynamics partner.
Conclusion
In today’s competitive business world, there can be many factors to put your business in front of challenges. Therefore, you should implement an effective tool, such as Microsoft Dynamics 365, to streamline your business to do away with the hassles of the challenges.